Privacy Policy

NETCH JAPAN Inc.・・ereinafter referred to as "the Company") operates Netch (hereinafter referred to as "the Website") and respects your privacy to ensure that you can use our services with peace of mind. We comply with the "Act on the Protection of Personal Information" and other related laws and regulations as well as other norms regarding the handling and protection of personal information. The handling of personal information and the protection of privacy are as follows.

1. Definition of Personal Information

The Company clearly defines the purpose of handling personal information and collects personal information through lawful and fair means after notifying or publicly announcing the purpose of use in advance. Personal information refers to information that can identify an individual, such as the customer's name, address, telephone number, email address, and other contact information. When collecting personal information, we generally obtain it directly from the individuals themselves.

2. Handling of Personal Information System

The Company complies with relevant laws and regulations regarding the protection of personal information and, based on internal regulations, assigns responsible persons in each department to establish a system and environment for protecting personal information. In addition, if the content needs to be corrected due to reasons such as the personal information provided by the individual being different from the facts, we will conduct an investigation within the necessary range for achieving the purpose and make corrections based on the results, except in cases where procedures are prescribed by laws and regulations.

3. Use of Personal Information

The Company will use your information for the following purposes:

• Delivery of games, videos, and prizes and provision of related services
• Analysis, surveys, and marketing activities for the development and improvement of games and services
• Billing for the use of paid services
• Response to inquiries, consultations, complaints, and resolution of disputes from customers
• Verification of identity in case of loss of ID

4. Disclosure of Personal Information to Third Parties

Unless we have obtained prior consent from the requester or there is a legitimate business reason, we will not provide or disclose personal information to third parties. However, in cases where it is difficult to obtain the individual's consent but necessary to protect the life, body, or property of a person, or when cooperation is necessary for performing duties prescribed by laws and regulations, such as government agencies or local public entities, or when it is necessary to collaborate with business partners who have concluded a confidentiality agreement and are entrusted with handling personal information in the course of business, we may use or provide personal information while giving maximum consideration to the rights and interests of the requester.

5. Use of Cookies

We may use cookies and similar technologies such as web beacons in our services. Cookies refer to information sent from a website to the user's browser, and through this information, we can record data related to page visits that are necessary for improving the operation of the service. Cookies do not allow us to identify or recognize individuals.

It should be noted that cookies are widely used on many websites, and users can reject the receipt of cookies or display warnings by configuring their browser settings.

6. Revision of Privacy Policy

This Privacy Policy may be revised in accordance with relevant laws and changes in the environment. We will also continuously review and improve it, so please make regular checks.

7. Scope of Application of Privacy Policy

This policy applies to this website. We are not responsible for the privacy protection of other websites linked from this website, so please review the privacy policies of each respective website.

8. Retention Period of Privacy Policy

We establish a retention period for personal information within the necessary scope for the intended purpose, and after the expiration of the retention period or achievement of the intended purpose, we will appropriately dispose of the information.